Cancellation Policy
At The Warehouse Barber, we understand that plans can change. Please review our order cancellation policy below.
1. Order Cancellation Window
- Orders may be canceled within 12 hours of purchase or before the order has been processed or shipped, whichever comes first.
- Once an order has entered processing or has been shipped, it cannot be canceled.
2. How to Request a Cancellation
To request an order cancellation, please contact us as soon as possible using one of the methods below:
- Email: support@thewarehousebarber.com
- Phone: +1 (256) 736-3286
Please include your order number in all cancellation requests.
3. Orders That Cannot Be Canceled
The following orders are not eligible for cancellation:
- Orders that have already been processed or shipped
- Special orders, limited releases, or final sale items (if applicable)
4. Refunds for Canceled Orders
- Approved cancellations will receive a full refund to the original payment method.
- Refunds are processed within 5–10 business days, depending on your payment provider.
5. If Your Order Has Already Shipped
If your order has already shipped:
- You may request a return in accordance with our Returns & Refund Policy.
- Shipping fees are non-refundable, unless the order was canceled due to our error.
6. Order Changes
We are unable to modify orders once they have been placed.
If you need a different item, please request a cancellation (if eligible) and place a new order.
7. Contact Information
For cancellation-related questions, please contact:
The Warehouse Barber
Email: support@thewarehousebarber.com
Phone: +1 (256) 736-3286
Address: 106 Main St SE, Hanceville, AL 35077, United States
Customer Support Hours: Monday – Saturday | 9:00 AM – 6:00 PM (CST)